PRIVACY POLICY:

Liquid Wrap Labs, LLC (LWL) is committed to protecting your privacy & data. We only use the information we collect from you to reply to requests for information/provide support, process orders and/or to improve product selection. Please read on for more details about our privacy policy.

WHO WE ARE
DATA COLLECTION
CONTACT FORMS
EMBEDDED CONTENT
ANALYTICS
ADDITIONAL INFO

WHO WE ARE

Our website address is: https://liquidwraplabs.com

WHAT PERSONAL DATA WE COLLECT & WHY WE COLLECT IT
* Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

* Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT FORMS
* Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

By default we do not collect any analytics data.

* Who we share your data with

By default we do not share any personal data with anyone.

* How long we retain your data

We keep contact form entries & analytics records for a year, and customer purchase records for ten years.  If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.  We may incorporate the use of session recording for the use of website troubleshooting, analytics, user behavior and/or fraud reduction.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

* What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

* Where we send your data

Data is not transferred.  Visitor comments may be checked through an automated spam detection service.

* Your contact information

If you have any privacy-specific concerns please reach out to us liquidwraplabs@gmail.com.

COOKIES

Some of our web plug ins need to create cookies for visitors who use the social login authorization flow.  This cookie is required for every provider to secure the communication and to redirect the user back to the last location.  These social plug ins only use the personal data collected by the social providers as a means to create an account on the site – and only after the visitor provides the permission to do so.  The social information is retained until the user deletes their account from the website.

ADDITIONAL INFO
* How we protect your data

We have taken every measure possible to protect your user data. This includes data encryption, two factor authentication and a company culture of strict adherence to customer privacy.

* What data breach procedures we have in place

We follow our Pennsylvania’s Business Privacy Law guidelines.  As per these guidelines customer’s will be informed of a breach without unreasonable delay when it affects more than 1000 customers.  Data that has been encrypted, and is not accessible, is excluded.  Any significant breach in data will be reported the nationwide credit reporting agency (CRA) per PA guidelines.  Notification can be by written letter, telephone or email.

* What third parties we receive data from

We do not deal with third parties for acquiring customer data nor do we share customer data with  third parties.

* What automated decision making and/or profiling we do with user data

We do not perform an customer profiling (for example aggregation of data into an advertising profile). 

* Industry regulatory disclosure requirements

We are not a member of a regulated industry.